Good Shepherd 107 Web

The physical environment is maintained at an extremely high standard and there are very clear and robust systems in place that ensure that young people are safe and live in an environment free from abuse, harm, harassment and discrimination.  We do not hold the view that secure care necessarily equates to safe care and therefore we have in place systems and policy frameworks that evidence our effectiveness at measuring this. 

From the first stage of admission and throughout the young persons’ stay various methods of consultation take place to allow young people to fully participate in their care.  Young people, their families and stakeholders are regularly given the opportunity through our participation strategy to effectively contribute to the development and improvement of the service.  Methods of consultation seek to establish the views of young people on key areas such as bullying, feeling safe and feeling respected.  Young people also have access and are actively encouraged to make use of the external advocacy services.

Senior Management has in place a robust monitoring process.  This process allows for critical analysis of systems and scrutinises key areas of practice all linked to the safe care of young people.

We recognise that pivotal to providing a safe environment is to have a very good quality, trained and motivated staff group across all disciplines which collectively contribute to the young person’s care.  Mandatory training for staff in key subject areas such as trauma, self-harm, therapeutic crisis intervention, child protection and risk assessment/management all aimed at promoting safe care in practice.